Privacy & Cookie Policy

Inovexia Software Pvt. Ltd. (“Inovexia”, “we”, “us” or “our”) operates the inovexiasoftware.com website. This Privacy & Cookie Policy explains what personal information we collect when you use the website or contact us, how we use it, and the choices and rights you have. We serve clients around the world and handle personal information in line with applicable data-protection laws, including the EU and UK GDPR, the California Consumer Privacy Act (CCPA) and India’s Digital Personal Data Protection Act, 2023.

Information you give us. When you fill in our contact, quote or enquiry forms, or email or call us, we collect the details you provide, such as your name, email address, phone number, company, the service you are interested in, your project description, budget range and timeline.

Information collected automatically. When you browse the website, standard technical data such as your IP address, browser type, device, pages visited and the date and time of your visit may be recorded by our hosting provider and by the third-party services the website loads.

We use your information to respond to your enquiries and prepare quotes; to provide, manage and improve our services; to communicate with you about a project or an agreement; to keep the website secure and working properly; and to meet our legal obligations. We do not sell your personal information, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

Where the GDPR or similar laws apply, we process personal information on the following bases: to take steps at your request before entering into a contract, and to perform that contract; our legitimate interests in running and improving our business and keeping the website secure; your consent, where we ask for it (you can withdraw consent at any time); and compliance with legal obligations.

We share personal information only with service providers who help us run our business, such as website hosting, email and form-handling providers, under agreements that require them to protect it and use it only on our instructions. We may also disclose information where required by law, to protect our rights, or as part of a business transfer such as a merger or acquisition.

We are based in India and work with clients and service providers in several countries, so your information may be processed outside the country where you live. Where we transfer personal information from the European Economic Area, the UK or other regions with transfer rules, we use appropriate safeguards such as standard contractual clauses.

We keep enquiry information for as long as needed to respond and follow up, and client information for the duration of our relationship and afterwards as required for legal, accounting or tax purposes. When information is no longer needed, we delete or anonymise it.

Depending on where you live, you may have the right to access the personal information we hold about you, to correct or update it, to have it deleted, to restrict or object to how we use it, to receive a copy in a portable format, and to withdraw consent. California residents may also request details of the categories of information we collect and may not be discriminated against for exercising their rights. To make a request, email us at the address below. You also have the right to complain to your local data-protection authority.

Cookies are small files that a website stores in your browser. This website does not use advertising or cross-site tracking cookies. It uses your browser’s local storage to remember your light or dark colour-theme choice; this stays on your device and is not sent to us.

The website loads fonts from Google Fonts and scripts from a public content-delivery network. These providers may receive your IP address and browser information in order to deliver those files. If we add analytics or other non-essential cookies in future, we will update this policy and ask for your consent where the law requires it. You can clear or block cookies and local storage at any time in your browser settings.

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the relevant authorities of a breach where the law requires.

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this policy from time to time. When we do, we will change the “last updated” date on this page. We encourage you to review it periodically.

If you have any questions about this policy or want to exercise your rights, contact us via the contact form or email contact@inovexiasoftware.com.